• Privacy Policy - IT Prism Studios

Privacy Policy - IT Prism Studios

Our Privacy Policy


Last Updated: 21/04/2026
Effective Date: 21/03/2025

1. Introduction

IT Prism Limited UK ("we," "us," or "our") operates the Shopify store [Insert Store Name] (the "Site"). We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR, EU GDPR, and other regional regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

Company Details:

  • Registered Name: IT Prism Limited (Company No. 15977151)

  • Registered Office: 1 Daffodil Gardens, London, Ilford, United Kingdom, IG1 2HZ

  • Email: support@itprism.com

  • WhatsApp: +44 7932 252354

2. Information We Collect

We collect the following types of information:

Personal Information

  • Identifiers: Name, email address, phone number, billing/shipping address.

  • Payment Details: Credit/debit card information (processed securely via Shopify Payments, Stripe, or PayPal; we do not store card details).

  • Account Data: Username, password, purchase history, and preferences.

  • User Content: Files, designs, or information uploaded for customizing digital products.

  • Technical Data: IP address, browser type, device information, and cookies (see Section 7).

Automated Data

We use cookies and analytics tools (e.g., Google Analytics) to track site usage, improve services, and personalize your experience.

3. How We Use Your Information

We process your data to:

  • Fulfill orders for digital products (e.g., AI courses, themes, software).

  • Customize products based on your requests.

  • Process returns/refunds (14-day return policy).

  • Communicate about orders, updates, or promotions (with consent).

  • Improve our services and develop new features.

  • Comply with legal obligations (e.g., tax reporting).

Legal Basis for Processing (EU/UK GDPR):

  • Contractual necessity (e.g., processing orders).

  • Consent (e.g., marketing emails).

  • Legitimate interests (e.g., fraud prevention).

4. Data Sharing

We may share your information with:

  • Service Providers: Shopify (hosting), payment processors (Stripe, PayPal), email marketing tools (e.g., Klaviyo).

  • Legal Authorities: To comply with laws, prevent fraud, or protect rights.

  • Business Partners: Third-party developers for product customization (only with your consent).

5. International Data Transfers

Your data may be transferred outside the UK/EEA to countries like the U.S. or India. We ensure safeguards such as:

  • Standard Contractual Clauses (SCCs).

  • Partner compliance with GDPR or equivalent frameworks.

6. Data Retention

We retain your data only as long as necessary:

  • Orders: 6 years (for tax/compliance purposes).

  • Accounts: Until deletion request.

  • Marketing: Until consent withdrawal.

7. Cookies and Tracking

  • Essential Cookies: Required for site functionality (e.g., shopping cart).

  • Analytics Cookies: Track usage via Google Analytics.

  • Marketing Cookies: Personalize ads (opt-out via cookie banner).

Manage preferences through your browser settings or our cookie consent tool.

8. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your data.

  • Restrict processing or object to marketing.

  • Data portability (request a copy of your data).

  • Withdraw consent (email support@itprism.com).

9. Security

We implement safeguards, including:

  • SSL encryption for transactions.

  • Regular security audits.

  • Limited employee access to sensitive data.

10. Children’s Privacy

We do not target users under 16. Parents/guardians may contact us to delete data collected inadvertently.

11. Third-Party Links

Our Site may link to external services (e.g., course platforms). We are not responsible for their privacy practices.

12. Policy Updates

We may update this policy periodically. Changes will be posted on the Site with a revised "Last Updated" date.

13. Contact Us

For questions, requests, or complaints:

EU Representative: [Same as above; no separate representative required under GDPR Art. 27 as we directly serve EU customers.]

UK Supervisory Authority:
Information Commissioner’s Office (ICO)
Report a concern

Version: 1.0
Effective Date: 21/03/2025